Refund policy

RETURNS

updated September 10, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

Returns are only accepted on PHYSICAL products.

All returns must be postmarked within fifteen(15) days of receiving the item(s). All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at uniqusoutherndesigns@gmail.com to obtain a Return Merchandise Authorization. After receiving a RMA, place the item securely in its original packaging, and mail your return to the address provided with the RMA. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

NO REFUNDS ARE GIVEN ON DIGITAL PRODUCTS OR SERVICES.

After receiving the return of your physical item and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS  

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note

● Sale items are FINAL SALE and cannot be returned.

● ** Purchases will be sent to the address provided. If you have entered the incorrect address please contact me ASAP.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: (417)337-2449 or by email uniqusoutherndesigns@gmail.com.